All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Shipping charges for your order will be calculated and displayed at checkout. We currently do not offer shipping to outside the United States.
Some products, like our frozen peppers cannot be shipped. This is why we only offer them to residents of Three Village, NY. On the checkout page you choose between local pickup or delivery. Please enter your cell phone number so that we can text you to confirm a good time for local delivery. If your shipping zip code is listed below, you will be able to place an order for products available for Three Village residents: 11720, 11733, 11755, 11776, 11777, 11780, 11790, 11794 If you enter a zip code not listed above when placing an order for products available for Three Village residents only, your order will be cancelled and refunded.
Refunds, returns, and exchanges
We do not offer refunds, returns, or exchanges. Customer satisfaction is paramount and we will try our best to work towards a satisfactory solution.